◉    Background

Along with the popularization of mobile commerce, e-commerce platform has been developing in a high rate, and the sales situation is constantly changing and updating. Under the fierce competition, the market rules of “survival of the fittest” have become more obvious. Companies which are devoted to long-term development can only improve steadily if they continue to reorganize, integrate, optimize, and innovate, focus on product quality, and establish a good reputation.

It is particularly important for large-scale food e-commerce platforms to select and control the products sold and settled merchants, as well as the management of their own warehouses and brand promotion.

◉    Service Content

Our food comprehensive Laboratory spread across China, with professional and comprehensive knowledge on food safety supervision system and highly sophisticated technical personnel.

CTI can accurately implement the second-party audit service of large-scale food e-commerce platforms, and supply with one-stop integrated services such as policy consultation, audits of supplier, testing of finished product, industry analysis, consumer experience, sampling inspection and the training of business firm, which can assist the platform to optimize the business environment and control the quality of goods.

◉    Concrete Content/Solution

The consultation of regulations and policies

Because we are familiar with the laws and policies of the e-commerce industry, we can provide policy consultation for e-commerce in different fields.

1. Publicity and training of laws and regulations related to online food transactions;

2. Consultation on licenses, qualifications and procedures related to net business;

3. The establishment of network food safety management institutions, training and counseling for full-time management personnel;

4. The establishment and implementation of the review and management rating system for online food producers and operator;

5. The creation and improvement of environment management, administrative measures and reward and punishment system about network business;

6. The construction and implementation of rules on food safety self-inspection, sampling inspection, handling of complaint about food safety, etc.

The Review of Settled Merchants

For food e-commerce platform in group-buying model, the quality, reputation and popularity of the merchants are vital to the platform business.

1. Review the authenticity and validity of materials such as the production license and business license on the platform merchants;

2. Review the integrity and compliance of the factory production environment, equipment and facilities, systems of the operators' factories;

3. Review the management agencies of food safety and quality and full-time personnel on the platform merchants;

4. Review the matching degree and authenticity of the information published on the platform with the real products;

5. Review the qualifications of storage and transportation enterprises and the compliance of equipment and facilities;

6. On-site review of online catering service restaurants and offline supermarkets, and verify the compliance of "Here is this shop", "This shop is here", sanitation services, licenses, etc.

The testing/rapid testing on product compliance

CTI has a wealth of comprehensive testing experience in the food field, whose capabilities covering the State Administration for Market Regulation’s supervision of sampling inspection and risk testing projects. We can tailor characteristic solutions for different products and needs, effectively screen the product compliance, and carry out rapid testing services on agricultural products, such as fruits and vegetables, livestock, aquatic products, etc.

◉    The evaluation of purchase experience

After purchasing secretly as an ordinary consumer, we can evaluate the purchased products from the perspective of consumers, and output data analysis reports on the purchase experience and product sensory evaluation. From the perspective of terminal purchases, we can provide strong data for reviewing and restricting business opportunities of platform and product service quality.

The data includes but not limits to the delivery acceptance test, whether the product size, specifications, and appearance match the description, sensory indicators, evaluation scores, suggestion collection, complaint feedback, etc.

•Mystery sampling inspection

From a third-party professional perspective, we can customize the sampling inspection solution, complete the sampling inspection collection for the purchased products as a mysterious buyer in combination with national control, historical sampling inspection risk project analysis and platform requirements. After the inspection is completed, the results are collated and summarized on the platform.The platform makes rectification and punishment on the merchants who sell substandard products.

Including but not limited to mysterious procurement, customized plans, data aggregation, unqualified analysis, and sampling recommendations.

◉    Special training for Merchants

CTI has professional training instructors. Special training programs can be customized for merchants' shortcomings of knowledge,which can enrich the knowledge reserves of merchants and sellers, and facilitate the selection of the product and the control of product quality.

◉    Our Advantages

1. CTI has special technical personnel for food e-commerce,who are familiar with industry regulations, and we can provide special technical services.

2. CTI has a professional audit team, with professional service capabilities in supplier entry audit.

3. CTI has rich testing experience, and we can provide qualitative and quantitative testing services for updating products.

4. We have set up more than 20 special food laboratories across the country, and nearby services can be provided.

Part Cooperative Enterprise（In no particular order）