Our service

Centre Testing International Co., Ltd. (CTI) is the pioneer and leader in the TIC Industry which provides one-stop solutions on testing, inspection, certification, calibration, audit, training & technical services.

 

By Industry

Our service capabilties cover the upstream and downstream of the supply chain including textile and apparel,toys,electronic appliances,medical health,food...andother industries.

Specialty

Comprehensively guarantee quality and safety, promote compliance and innovation, demonstrate brand competitiveness, and achieve higher quality, healthier, safer, and greener sustainable development.

SUSTAINABILITY
Professional Services

Professional competence is the core competitiveness of CTI. Our constant attention to issues such as service quality, customer experience, information security, and innovative development constitutes our professional culture, which allows us to continually create value in the most correct way.



Quality Control

The compliance, accuracy, and validity of the reports and certificates we present are keys to our sustainable business development, as well as the bottom line for any third-party testing and certification services provider. Professional, independent and impartial, we truthfully report data, test results and other crucial facts, ensure that all reports issued are consistent with true survey data, and provide professional judgments or opinions. A complete quality control system has been established to maintain our core competitiveness. At CTI, quality control is taken charge by the QHSE Department, and enhanced by our business units, subsidiaries, and service stations with specific rules adapted to their respective operation features.

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Customer Services

Stable customer relationship is the key to the long-term development of CTI. Therefore, we hope every customer could enjoy professional support and premium service at the same time. To this end, we strive to equip all employees with the awareness, knowledge and skills of serving customers. While being constantly agile to customer needs, they are required to provide ever-improving services. In 2020, the CTI MALL went live, as part of our efforts to improve service quality with digital technology.

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Information Security and Data Protection

We are aware that due to business needs, CTI is receiving or possessing massive customer information and data. Hence, we regard the protection of customer information, data, and privacy as an integral part of operation and management, as well as a pledge to each and every partner. We keep abreast of the developments in information security and data protection. On the basis of compliance, we are gradually improving our information security architecture to address ever-changing cyberattacks, and timely identify, warn, intercept, and handle high-risk information security incidents.

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Innovative Development

Innovation is pivotal for CTI to maintaining business growth and pushing the boundaries of professional services. We keep abreast of the cutting-edge technology, foster innovative talent, keep improving our innovation incentive mechanism, and promote the culture of innovation. All these efforts aim to inspire employees’ innovative thinking and abilities, raise the Group’s competitiveness in technological innovation, and drive the innovation of the TIC industry as a whole. Our Innovation Research and Development Management Regulations has been formulated to regulate innovation activities within the Group.

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Sustainability Services

During our operations, we can always see customers’ urgent needs for sustainable development. So we have been transforming our professional advantages to sustainability methods, technologies and related support, and providing them to customers for better sustainability performance. We help customers pursue compliance in business operations and guarantee their suppliers’ alignment with sustainability requirements. We also assist customers to reduce their impact on the nature and cut down resource consumption, and address environmental risks and challenges together with them. By communicating the sustainability concept to our customers, we hope to attract more partners to the cause of sustainable development.

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