At CTI, community support is articulated by donations and our professional services. In 2020, COVID-19 control and efficient resumption of work and production were topics of wide concern. In this regard, we extended our love and warmth to the society by donating medical supplies to epidemic prevention institutions, delivering free public welfare lectures, and aiding farmers.

Our Performance in 2020

Donations

As a responsible member of the society, we donate to charity programs serving education, science, culture and art, social welfare and humanitarianism, in a transparent way. We require the identity of recipients and the plan for the use of donations be explicit, and the reason and purpose of donations reasonable and documented, among other applicable requirements. The following donations are prohibited in our Code of Business Conduct:

• Donations to individuals and for-profit organizations;
• Remittance to private accounts;
• Donations to organizations with goals against our principles;
• Quasi-donations in various forms;
• Other donations that damage CTI’s reputation or may cause material public relations crises.

Our donations in 2020 mostly consisted of medical supplies to epidemic prevention and control institutions. During the reporting period, our donations and public welfare services delivered to hospitals, government departments, and communities totaled RMB 6.21 million.

Public welfare lectures

We organized over 50 sessions of free live broadcast training on quality in food producers, engaging more than 13,000 quality professionals from nearly 6,000 companies. Also we delivered online learning titled “Prevention and Control of Risks in Work Resumption of Food Producers,” and launched themed activities in Heilongjiang, Jilin, Yunnan, Inner Mongolia, Shandong, Guangdong and other places, as part of our practical efforts to fulfill the corporate responsibility for preventing the pandemic, resuming production, and assuring security.

Farmer aid

2020 was the year when China scored a “complete victory” in its fight against poverty. This year, as the only internal quality control team for public welfare programs invited by the Alibaba Poverty Relief Fund, we visited factories of agricultural produces in Weiyuan County of Gansu, Zhangbei County of Hebei, Minquan County of Henan and other counties. During the visits, we inspected local agricultural products, and proposed plans to correct the deficiencies found in factories and products. While optimizing the quality management of factories to ensure food safety, we also developed effective quality control measures for the public welfare products to be launched later. As we found many high-quality produces could only be sold as primary products due to poor local infrastructure, we decided to deliver factory operators specialized training on laws and regulations, as well as testing services covering core indicators and nutrient content. Thanks to that, a batch of nutrient-rich and premium agricultural products that were unknown stand out.